Online customer service hours are generally between the hours of 9am and 8pm, though responses may be delayed during shop operating hours.

The best way to get in touch is via the contact form below, or by emailing your enquiry to hello@oddmountain.com.

Enquiries submitted through this form will be responded to via email.

Slide into our DMs on Facebook or Instagram (@oddmountain on both).

Note: Sometimes I don't see these straight away, so this method doesn't necessarily guarantee the fastest response.

The phone number for the shop is (02) 4705 8185, however, this is definitely the least reliable method of communication as it's only possible to monitor it when I'm in the shop, and I may not have the opportunity to answer it.
If you can't get in touch by phone, please try one of the above preferred methods.

If you have not received a response to your enquiry within a reasonable amount of time, please don't hesitate to follow up, as it's most likely that I have missed your enquiry (for any number of reasons from spam filtering to genuine human error).